Frequently Asked Questions

How much will my project cost?

We provide highly competitive rates tailored to suit a diverse array of clients, whether they are established or emerging. Each project comes with its unique set of needs and corresponding budgetary considerations, making it essential to reach out to us to obtain a personalized quotation.

How quickly can you complete a project? What if I need a master done ASAP?

This can vary depending on the size of the project and the extent of work needed. Turnaround time for a single typically ranges from 2-3 days, while EPs and albums may take a bit longer. During busy periods, we will keep you informed. We are committed to not rushing any project simply to meet deadlines and we advise clients to take the time to fully absorb the mastered result. If you require a quick same-day turnaround, perhaps for an urgent live performance, we can accommodate this with a small additional fee.

What genres do you work with?

Since the start of Oxbow Mastering, electronic music has gravitated towards us, but we are just as comfortable working in any genre. To date we have worked artists in genres ranging from ambient, progressive jazz, hip-hop, drone, experimental, j-pop, lo-fi, house, techno, breaks, and everything in-between.

Can you give me feedback on a mix?

We can on request. A second set of ears can be very helpful, and confidence boosting. Also, sometimes a better end-result can be achieved by making changes to the mix as opposed to the mastering stage. Mastering should be a dialog – we want your material to sound as good as possible and communication is key to this.

How does the mastering process work?

We use for uploads, previews, and downloads of completed projects. Clients receive a link to upload to our account, the files are downloaded, worked on, and re-uploaded to Samply for your, or your team’s, comments.

Once a project is complete, and payment made, you will be able to download the final masters and any other related files required for your project.

Using Samply streamlines the whole process, essentially working like a secure, hi-res / lossless SoundCloud allowing for comments and a dialog between ourselves and our clients.

Making Payment

Invoices and payments are via Stripe, however if this is not suitable, we can arrange payment via PayPal, or Wise (international).

What Should I Upload?

24-bit wav/aiffs at whatever sample rate the trackes were created at will be ideal. If you can export at 32-bit, even better. In terms of final levels, just make sure that the final bounces/renders aren’t clipping and you are good to go. If you are unsure, just ask! If there is an issue with your bounces, or we are unsure of something, we will be in touch.